l89 Privacy Policy — Collection, Use and Control of Personal Information
Latest Update: 4 August 2026
This policy directly explains what information l89 may obtain, why it processes it, with whom it may disclose it as necessary, for how long it may be kept and how you can request information about yourself.
Before registering, making a payment or using optional cookies, verify the information and preferences provided on the respective screens. Consent to a specific procedure will be sought separately.
l89 may collect any kind of information
The type of information depends on which facility you are using. More information may be required during identity verification or transactions than is available when viewing normal pages without registration.
- Name, date of birth, phone number, email and login contact
- Documents and results sought for verification of age, identity or address
- Account status, preferences, limits and responsible use settings
- secure form of password; The password is not visible
- Time-related records of deposits, withdrawals, refunds, bonuses and transactions
- Payment method used and transaction details sent by the supplier
- History of games, bets, results, balance changes and campaign participation
- Fraud, conflict or money laundering risk review signals
- IP address, approximate location, device and browser type
- Logs login times, pages viewed, session events and errors
- Device or session identification for security verification
- Technical signals used to detect unauthorized access
- Required cookies, language and display preferences
- Usage analytics cookies or similar technologies if permitted
- Support messages, complaints, screenshots and request results
- Document preferences and consent or withdrawal of receiving messages
See the purpose of the information sought in the form concerned. Identity verification, transactions or certain benefits may not be completed without providing mandatory information.
Why and on what basis the information is used
l89 aims to process data only for declared and necessary purposes. Purposes may be based on fulfillment of your request, contract management, legal obligations, security-related legitimate interests or express consent processes.
- Account opening, identity and age verification and login management
- Completing records of deposits, withdrawals, bonuses, results and calculations
- Detect fraud, multiple accounts, misuse and unauthorized access
- Support, resolve complaints, disputes and technical issues
- To measure and improve the performance, security and usability of the Service
- Complying with applicable laws, valid instructions of authorities and maintaining accounts
Choices can be changed in the applicable manner if consent is used for optional promotional messages or analytics. Changing preferences does not automatically invalidate previously valid processing.
Third Parties, Information Retention, Policy Changes and Communications
With whom the information may be disclosed
To the extent necessary to operate the Services, information may be disclosed to related parties under role and contractual controls:
- Provider of payments, identity verification, hosting, security and customer support
- Parties engaged in audits, professional advice, fraud or dispute investigations
- concerned agency as per law, court order or valid request of authority
- Related parties under appropriate confidentiality conditions if business ownership or structure changes
Data processing in other countries should be transferred in accordance with applicable laws and appropriate safeguards. This policy does not govern the operation of any third party's own websites; Read their policies separately.
Storage, updating and communication
Retention time varies according to the type and purpose of the data. Information may be retained for as long as necessary to keep accounts active, complete transactions, resolve disputes or fraud, and maintain legal accounts. Information is deleted or de-identified when necessary in accordance with applicable regulations and technical capabilities.
The update date of this page will change if the policy changes. Important changes may be notified through Account, Message or Page notifications, as applicable.
Privacy Request: [email protected]
For general assistance Question and Answer Section see Understand the information required before opening an account Registration Guidelines read on
Data storage and security measures
No online system is completely risk free. l89 aims to use technical and organizational controls appropriate to the sensitivity of information to reduce the risk of unauthorized access, alteration, disclosure or loss.
Data security in transit is attempted using SSL or TLS over supported connections.
Permits, identity verification and restricted access are maintained as per duty.
Suspicious logins, errors and abuse signals may be monitored.
Deletion or de-identification processes are applied when the purpose and legal need have ended.
Use separate and strong passwords to secure your share, never give one-time codes to anyone, logout from shared devices and report suspicious activity to the support department quickly.
How to make a request about your information
Subject to applicable law, identity verification and valid exceptions, you may make the following requests about your personal information:
- To know the information and to ask for a copy
- Ask for details on what information is being held, why it is being used and to whom it is being disclosed.
- Correcting incorrect information
- With incomplete or incorrect information, you can apply for correction by sending correct information or necessary proof.
- Request for deletion or restriction
- You can request that the information be deleted when the purpose has ended or that certain uses be limited until the dispute is resolved. Application may not be fully effective if legal protection or security is required.
- Withdraw consent or objection
- Consent-based optional processes can withdraw consent and object to certain legitimate interest-based uses with reasons.
- Steps to send the request
- [email protected] Send the registered contact details, type of request and relevant details to the address. Identity verification may be required for security; Do not send passwords or one-time use codes by email.